critical

Elevator A2 out of service - motor controller fault

resolved

Asset: Elevator A2 · reported by Dana Kowalski · 3mo ago · counts as downtime

A2 went dark this morning. KONE dispatched; controller board needs replacement. Please use A1 or the service elevator.

Timeline

Dana Kowalskiopened this incidentApr 11, 2026, 11:01 AM

Dana Kowalskimanagerchanged status to acknowledgedApr 11, 2026, 2:01 PM

KONE technician on site, diagnosing.

Dana Kowalskimanagerchanged status to in progressApr 11, 2026, 9:01 PM

Controller board ordered, ETA tomorrow.

Dana Kowalskimanagerchanged status to resolvedApr 12, 2026, 11:01 PM

Board replaced and tested. Back in service.

Resolved Apr 12, 2026, 11:01 PM

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